Terms & Conditions

These terms apply to all direct bookings made through hall-farm-cottage.co.uk.

Booking

A booking is confirmed when we accept it and you have paid the deposit. The person making the booking must be 18 or over and is responsible for everyone in the party.

Payment

  • A 50% deposit is payable at the time of booking.
  • The balance is due 28 days before arrival. If it is not paid by then we may treat the booking as cancelled and our cancellation terms will apply.
  • Bookings made within 28 days of arrival are payable in full at the time of booking.
  • All stays include a £35 cleaning fee.

Security deposit

A pre-authorisation of £150 is placed on your card the day before arrival. This is a hold, not a charge — no money leaves your account unless there is damage, loss, or extra cleaning needed beyond normal use. The hold is released 3 days after departure.

On stays of a week or more the hold may expire and be re-issued. This is a limitation of card pre-authorisations, not an additional charge.

Cancellation

Full details are on our cancellation policy page. In summary: 50% of prepayments are refundable if you cancel 14 days or more before arrival; cancellations within 14 days are not refundable.

If we have to cancel your booking, you will receive a full refund of everything you have paid.

We strongly recommend travel insurance that covers cancellation.

Arrival and departure

Check-in is from 3:00pm. Check-out is by 10:00am.

The property

  • The cottage sleeps a maximum of 5 guests. The number staying must not exceed the number booked.
  • No pets.
  • No smoking or vaping anywhere inside the property.
  • No parties or events.
  • Parking is available for up to three cars.

Your responsibilities

Please treat the cottage as you would your own home. Tell us as soon as possible about any damage or breakage — accidents happen and honesty is appreciated. You are responsible for the cottage and its contents during your stay, and for the behaviour of everyone in your party.

Our liability

We do not limit our liability for death or personal injury caused by our negligence, or for fraud. Otherwise our liability is limited to the total amount you have paid for your stay. We are not responsible for your personal belongings.

Complaints

If something is not right, please tell us during your stay so we have the chance to put it right. Call 07811 337870 or email leytonww@gmail.com.

Law

These terms are governed by the law of England and Wales.

Last updated: 18 August 2026